TERMS & CONDITIONS
Welcome to Issa Safe Space.
By accessing this website, booking a service, or working with us in any capacity, you agree to the
following Terms & Conditions. Please read them with care — they exist to protect both you and us, and
to keep this space grounded, respectful, and clear.
1. About Issa Safe Space
Issa Safe Space provides coaching, emotional wellness support, educational content, and guidance
rooted in trauma-informed and neuroscience-aware approaches.
Our services are designed to support self-reflection, personal growth, emotional regulation, and
wellbeing. They are not a replacement for therapy, counselling, medical treatment, or crisis services.
2. Coaching Disclaimer
Coaching at Issa Safe Space is a collaborative and self-directed process. While we offer tools, guidance,
and reflective support:
- You remain fully responsible for your own decisions, actions, and outcomes
- Coaching does not diagnose, treat, or cure mental health conditions
- If you are experiencing acute mental health distress, we encourage you to seek support from a
qualified healthcare professional or emergency services
By engaging in our services, you confirm that you understand and accept these boundaries.
3. Eligibility
By using this website or booking services, you confirm that:
- You are at least 18 years old
- You are participating voluntarily
- You are mentally and emotionally able to engage in reflective coaching work
4. Bookings & Payments
- All services must be booked in advance
- Payment is required in full unless otherwise agreed
- Prices are listed clearly and may change at any time
We use trusted third-party platforms to process payments securely. Issa Safe Space does not store
your card details.
5. Cancellations & Rescheduling
We understand that life happens — communication is key.
- Sessions may be rescheduled with at least 24 hours’ notice
- Cancellations made with less than 24 hours’ notice may be charged in full
- Missed sessions without notice are non-refundable
- This policy protects the energy, time, and care involved in holding space for you.
6. Confidentiality & Privacy
Your privacy is deeply respected.
- Anything shared within coaching sessions is treated as confidential
- Information will only be shared where legally required (e.g. risk of serious harm)
- Personal data is handled in line with our Privacy Policy and GDPR Notice
7. Intellectual Property
All content on this website — including text, resources, worksheets, guides, and frameworks — is the
intellectual property of Issa Safe Space.
You may not copy, reproduce, distribute, or resell any materials without written permission.
8. Personal Responsibility
Issa Safe Space supports reflection, growth, and awareness — not dependency.
By engaging with our content or services, you agree that:
- You are responsible for how you apply insights and tools
- Results are not guaranteed and vary from person to person
- Growth work may feel uncomfortable at times, and that’s part of the process
9. Website Use
You agree not to:
- Use this site for unlawful purposes
- Attempt to gain unauthorised access to systems
- Misuse content or impersonate Issa Safe Space
We reserve the right to restrict access where misuse occurs.
10. Limitation of Liability
To the fullest extent permitted by law, Issa Safe Space is not liable for:
- Decisions or actions taken as a result of coaching or content
- Indirect or consequential losses
- Emotional responses arising from self-reflection or inner work
You engage with our services at your own pace and discretion.
11. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page, and continued use of the site indicates acceptance of the
updated terms.
12. Contact
If you have questions about these Terms & Conditions, please contact us at:
Email: hello@issasafespace.com
These boundaries exist so this can stay a safe, grounded, and ethical space; for you and for us.
